Exchange, Returns, Defective Items Policy
Jack Nadel will be happy to work with partners on exchanges and defective items with the following conditions:
- Defective items will be replaced at no charge to the partner.
- Size exchanges will be accepted if the partner agrees to provide certain information:
- Any request for exchange/replacement must be accompanied by the original web order number.
- Items can be exchanged if the partner is willing to pay additional shipping back to the partner’s business location and to pay the upcharge, if any, for larger sizes.
- An email is required from the partner that includes the original web order number and a statement agreeing to pay any additional charges through payroll deduction.
- Returns will not be accepted.
To make an exchange, please contact Jack Nadel by clicking here.
